THIS IS WHY WE DO WHAT WE DO
Amazing tech support
I'm amazed at the level of tech support they offer.I was getting a message, "lost internet connection" four months after purchase.They were able to remotely fix the problem and get me back online.
Great product and fantastic support
They provided a courtesy call shortly after I installed the devices. I love these devices and now have 5 of them.I monitor two homes and one car for the dogs. They work incredibly well.
My device took a while to get to me but I ordered during a big sale. Customer support was VERY helpful and fast! I love the features and feel much better about being at work while my dogs are at my camper.
I sent an email for support on a new product on a Saturday after 5 pm. Fully expecting a Monday callback.So surprised when they had my account merged with my old one and up and running on a Saturday night.The support staff is amazing.Thank you Jason!!!